Overnight Front Desk Receptionist Year Round

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Job Description

Main responsibilities would include but are not limited to the followings.

  • Handle check in and check out.
  • Handle cash and credit card transactions.
  • Review departures to make sure the guest account charges are correct.
  • Review arrivals and control the room assignments, and prepare for guest requests.
  • Roll over the date in Property Management System.
  • Prepare necessary daily reports.
  • Assist any kind of inquires from the guests.
  • Answer phone calls, in house calls and outside calls.
  • Respond to emails.
  • Communicate with morning staff for any hand over.
  • Handle emergency situation and contact Manager on Duty.

Knowledge and Skill Requirements

  • Bilingual (Japanese and English)
  • Previous hospitality experience is a plus
  • Passionate about hospitality and service
  • Professional attitude
  • Excellent communication skills
  • Team player
  • Valid Japanese Driver's license

Working Hours

  • 40 hours per week
  • 9 hours per day (1 hour break)
  • 119 days off per year
  • 10 days annual leave after 6 months of joining the company

Annual Salary

  • 2,500,000 yen to 2,900,000 yen

Benefits

  • Health, Social, and Employment Insurance
  • Staff accommodation is available at an affordable price
  • Lift pass
  • Free ski/snowboard group lessons (availability dependent)
  • Ski/snowboard rental at discounted rate
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