Winter Season - Spa Receptionist

Start Date: November 2025

• Handling all Spa bookings via email, phone and in person.
• Answering in-house and external phone calls to the spa.
  
• Communicating with other hotel departments to ensure smooth daily operation.
• Responding to email enquiries.
• Handling room changes for Spa services.
• Assist with monthly inventory checks.
• Handling stock deliveries.
• Keeping the Spa clean and tidy.
• Assisting with other tasks in the hotel when necessary

• Passionate about hospitality service.
• Previous hospitality experience.
• Professional attitude.
• Team player with excellent communication skills.
• Must be fluent in English. Japanese language skills will be highly regarded.

Pay Rate

• ¥1,600 - ¥1,900 per hour
• 25% overtime allowance for hours worked above prescribed working hours for the month.
• 25% late night allowance for work between 10pm and 5am.

Employment Period

• November 2025 - March 2026
• Fully paid training at the start of the season.

Hours

• Generally 5 days per week, around 40 hours per week.
• Hours will vary through the season depending on business levels with less hours at the start and end of the season and occasional overtime during peak periods.

Lift Passes

• A Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
• If you do not need a pass, you will be offered a bonus payment of ¥45,000.

Travel Support Bonus

• ¥50,000 travel cost support bonus upon contract completion for new staff or ¥80,000 for returning staff.

Subsidised Accommodation and Staff Shuttle

• Subsidised staff accommodation available in Hirafu or Kutchan with all utilities, basic supplies and WiFi included.
• For staff based in Kutchan, there is a free staff shuttle to transport to and from work in Hirafu.

Free Ski & Snowboard Lessons

• Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)

Discounts on HTM's services

• Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.

Future opportunities in Niseko with the company

• For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.

Please click here if clicking above does not reveal the Application Form.