Winter Season - Spa Therapist

Start Date: November 2025

• Perform massage, body and facial treatments while maintaining the clients comfort at all times.
• Ensure individualized guest service through acknowledging and responding to their needs and expectation.
  Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order.
• Actively participate in all areas of the Spa operation.
• Assist guests regarding hotel facilities in an informative and helpful way.
• Follow department policies and procedures.
• Follow all safety and sanitation policies.

Below are some of the things that we would find desirable in your application, though if none of this applies to you, you might still be the right person for us!

• At least 3 years experience in a 5-star Spa or similar environment.
• Qualification in Massage and/or Beauty Therapy.
• Excellent presentation, communication and interpersonal skills.
• Strong desire to be part of a united team and community.
• Excellent attention to detail, as well as impeccable grooming and presentation.
• Excellent understanding of the spa, health and well-being industry.
• Extra qualifications and experience in a wide range of Spa modalities will be highly regarded.
• Excellent time management skills & ability to adapt & personalize treatments to guest's concerns.
• Ability to remain calm under pressure and great problem solving skills.
• Use initiative and proactive and positive attitude to assist team members to ensure operations run smoothly.
• Language skills (English, Japanese, Mandarin and other language skills desirable).
• Ability to take part in the local community, be respected and trusted by community stakeholders

Pay Rate

• ¥2,000 - 2,850 per hour.
• 25% overtime rate for hours worked above prescribed working hours
• 25% late night work rate for work between 10pm and 5am.

Employment Period

• November 2025 - March 2026
• Flexible contracts available
• Fully paid training at the start of the season.

Working Hours

• Generally 5 days per week, around 40 hours per week
• Hours will vary through the season depending on business levels with less hours at the start and end of the season and occasional overtime work during peak periods

Lift Passes

• A Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
• If you do not need a pass, you will be offered a bonus payment of ¥45,000.

Travel Support Bonus

• ¥50,000 travel cost support bonus upon contract completion for new staff or ¥80,000 for returning staff.

Subsidised Accommodation and Staff Shuttle

• Subsidised staff accommodation available in Hirafu or Kutchan with all utilities, basic supplies and WiFi included.
• For staff based in Kutchan, there is a free staff shuttle to transport to and from work in Hirafu.

Free Ski & Snowboard Lessons

• Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)

Discounts on HTM's services

• Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.

Please click here if clicking above does not reveal the Application Form.