Winter Season - Overnight Front Desk
Start Date: 17 November 2025
- Handling late night check-ins and early morning check-outs.
- Handling cash and credit card transactions.
- Reviewing departures to make sure the guest account charges are correct.
- Reviewing arrivals and and prepare for guest requests.
- Rolling over the date in Property Management System.
- Preparing necessary daily reports for the day team.
- Assisting with guest enquiries.
- Answering phone calls, in-house calls and external calls.
- Responding to emails.
- Communicating with morning staff for any handover.
- Responding to emergency situations and contacting the Manager.
- Passionate about hospitality and service.
- Bilingual (Japanese and English).
- Previous hospitality experience is a plus.
- Professional attitude.
- Excellent communication skills.
- Team player.
- Valid Japanese driving licence or International Driving Permit.
Pay Rate
- ¥1,937 - ¥2,312 per hour for hours worked 10pm~5am (includes 25% late night allowance.)
- ¥1,550 - ¥1,850 for hours worked outside 10pm~5am.
- 25% overtime rate for hours worked above prescribed working hours for the month.
Employment Period
- 17 November 2025 - 29 March 2026.
- Fully paid training at the start of the season.
Hours
- Generally 5 days per week, around 40 hours per week
- Hours will vary through the season depending on business levels with less hours at the start and end of the season and occasional overtime work during peak periods
Lift Passes
- A Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
- If you do not need a pass, you will be offered a bonus payment of ¥50,000.
Travel Support Bonus
- ¥50,000 travel cost support bonus upon contract completion for new staff or ¥80,000 for returning staff.
Subsidised Accommodation and Staff Shuttle
- Subsidised staff accommodation available in Hirafu or Kutchan with all utilities, basic supplies and WiFi included.
- For staff based in Kutchan, there is a free staff shuttle to transport to and from work in Hirafu.
Free Ski & Snowboard Lessons
- Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)
Discounts on HTM's services
- Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.
Future opportunities in Niseko with the company
- For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.
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Looking for more job options?
Visit the HTM Careers site for more positions available or contact us at careers@htmniseko.com