Winter Season - Ski Valet Supervisor

Start Date: November 2025

• Greeting and sending off Guests with first-class service.
• Storing and retrieving skis, snowboards and boots at the designated racks when Guests leave their equipment at the valet.
• Giving the Guests weather, resort and snow tips and any other relevant information to add value to the Guest's time in the resort.
  
• Ensuring Guest belongings are kept safe and handled with care.
  
• Assisting with the return of YamaSport rental equipment to provide a seamless rentals experience for the Guests.
• Ensuring the ski valet area is kept tidy, clear of snow and securely locked up at the end of the day.
• Assisting the Bell Attendant and other areas of the hotel when necessary.

• Passionate about hospitality service
• Previous hospitality experience is a plus
• Professional attitude
• Excellent communication skills and enjoy conversing with Guests
• Enjoy working on your feet in a fast moving environment.
• Team player.
• English is a must, and ability to speak a second language is a plus.

Pay Rate

• ¥2,350 - ¥2,650 per hour.
• 25% overtime allowance for hours worked above prescribed working hours for the month.
• 25% late night allowance for work between 10pm and 5am.

Employment Period

• November 2025 - March 2026.
• Fully paid training at the start of the season.

Hours

• Generally 5 days per week, around 40 hours per week.
• Hours will vary through the season depending on business levels with less hours at the start and end of the season and occasional overtime work during peak periods.

Lift Passes

• A Free Grand Hirafu season pass with an option of upgrading to All Mountain at an additional cost.
• If you do not need a pass, you will be offered a bonus payment of ¥45,000.

Travel Support Bonus

• ¥50,000 travel cost support bonus upon contract completion for new staff or ¥80,000 for returning staff.

Subsidised Accommodation and Staff Shuttle

• Subsidised staff accommodation available in Hirafu or Kutchan with all utilities, basic supplies and WiFi included.
• For staff based in Kutchan, there is a free staff shuttle to transport to and from work in Hirafu.

Free Ski & Snowboard Lessons

• Great for first-timers and beginners - free ski/snowboard group lessons with GoSnow (dependent on availability.)

Discounts on HTM's services

• Discounts on stays, restaurants, rentals, massages and more with HTM operated businesses.

Future opportunities in Niseko with the company

• For the best performing seasonal staff, we will want you back and can potentially sponsor a working visa for future seasons (provided you meet the sponsorship criteria). Full-time career options are also available.

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